7 Day Return for Refund / Replacement Policy, this means that if your product is faulty due to a manufactures fault and you wish to return a product(s) bought from us, you are totally free to do so, provided that the return meets the following conditions, we will give you a full refund or replacement at your choosing, no re-stocking fee deducted and no questions asked! Conditions are as follows: Item(s) are purchased from our ebay store. Item(s) are returned within 14 days of receipt to our local agent. Item(s) are returned with a copy of your receipt / invoice. Item(s) are returned accompanied by order receipt and return authorisation number. Item(s) are in brand new condition e.g. product packaging must be complete or this will affect your right to a refund or replacement. If you choose to have your money refunded we will refund you the total amount paid less postage, within 72 hours. This does not affect your statutory rights.